Electricity

Q: How will electric competition affect me?
Q: Do I have to choose a new electricity supplier?
Q: What are energy service companies (ESCOs)?
Q: Who will come if I have a problem with my electricity?
Q: Will different companies need to put up power lines in my neighborhood?
Q: Who will read and maintain the meters at my home or business?
Q: Is there a chance I will lose power when I switch companies?
Q: How will I be billed for service?
Q: Can I switch companies more than once?
Q: Will I be protected from being switched from one power supplier to another without my knowledge or approval?
Q: Can an ESCO shut off my power?
Q: What if I have a complaint with my electricity supplier?
Q: What if I have a complaint with my local utility that delivers my electricity?

Natural Gas

Q: Do I have to choose a new gas supplier?
Q: Who do I call if I smell a gas odor?
A: Your gas supplier will still be responsible for the safety and maintenance of the system. You will continue to report any possible safety problems and noticeable odors or gas leaks to your gas supplier.

Q: Is there a chance my gas supply will be interrupted when I switch companies?
A: No. There will be no interruption of service if you switch to an ESCO, or from one ESCO to another.
Q: How will I be billed for service?
Q: Who will read and maintain the meters at my business?
Q: Can I switch companies more than once?
Q: Can an ESCO shut off my gas?
Q: What if I have a complaint with my gas supplier?
Q: What if my service gets switched without me asking?

Telephone

Q: Can I choose more than one company for different telephone services?
A: Yes. Many consumers are now able to choose different companies for their basic local service, local or regional toll service, and long distance service. You may choose one or more than one company to provide all your services.
Q: Do I have to pick a long distance company?
Q: How can I make long-distance calls?
Q: Will I still be able to find the phone numbers of people or businesses that have a different local phone company?
Q: Are there different sources for directory assistance?
Q: What company do I call for repairs if more than one company provides my telephone services?
Q: How will I be billed?
Q: Can I lose my basic local telephone service if I do not pay other charges, such as long distance charges?
Q: What is "slamming?"
Q: What is "cramming?"
Q: What do I do if I've been slammed or crammed?
Q: What should I consider if I want to use a wireless phone instead of traditional telephone service?

Cable TV

Q: Is a landlord required to allow a cable television company access to a building for the purposes of installing equipment...
Q: Is compensation provided for allowing a cable television company to install cables, switches, and other equipment in a bu...
Q: What are my rights with respect to a cable company’s access to my property?
Q: What is an Order of Entry?
Q: What happens if cable television company personnel damage any property during an installation?