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WINTER PUBLICATIONS 2019-20




Dear Community Leader:
This
Dear Community Leader:

This Winter, help your community control heating costs by using this form to request consumer education materials free of charge. Descriptions of the publications are below.
request our consumer education materials free of charge. Descriptions of the publications are on the reverse of this page.




Please click on any of the PDF links below for a printable version of each brochure You can also order brochures online by following this link: online brochure order form

To order brochures for Long Island Residents only, please follow this link LI online brochure order form.

Please click here for a printable version of the order form State Sales Sheet 2019- 2020.pdf

Please allow 2-3 weeks for fulfillment.


Guide to Filing Complaints About Your Regulated Utility Service

Use this guide to understand how consumers can resolve an issue or complaint with their electric, natural gas, telephone, cable television, or water company.

Guide to Filing Complaint Brochure English.pdfGuide to Filing Complaint Brochure English.pdfGuide to Filing Complaint Brochure Spanish.pdfGuide to Filing Complaint Brochure Spanish.pdf


Household Electricity Use and Energy Saving Tips

Save energy using this list of common household electric devices and appliances, their estimated operating costs based on level of usage and tips on reducing waste.

Household Electricity English.pdfHousehold Electricity English.pdfHousehold Electricity Use Spanish.pdfHousehold Electricity Use Spanish.pdf


New York’s Energy Supply Outlook:
Winter 2019-20

Learn about this winter’s energy supply outlook and the factors that affect the cost of electricity and gas. The back side provides tips to help people reduce energy waste during the winter months.
winter energy outlook 2019-20.pdf

Save Money on your Phone Bill Lifeline Telephone Service
Lifeline is an assistance program that provides discounts to help income-eligible consumers to save money on their phone bills.

Lifeline Brochure English.pdfLifeline Brochure English.pdfLifeline Brochure Spanish.pdfLifeline Brochure Spanish.pdf




Take the Chill Out of Your Winter Energy Bills
Control heating costs with energy efficiency programs, financial assistance programs, bill payment options and energy supply options.

Take the Chill Winter Brochure English.pdfTake the Chill Winter Brochure English.pdfTake the Chill winter brochure Spanish.pdfTake the Chill winter brochure Spanish.pdf


Utility Service Interruptions
Follow this DPS guide to learn what to do if utility service is interrupted.

Utility Service Interruptions English.pdfUtility Service Interruptions English.pdfUtility Service Interruptions Brochure Spanish.pdfUtility Service Interruptions Brochure Spanish.pdf


Your Rights & Protections
Learn about the Home Energy Fair Practices Act which provides comprehensive consumer protections to residential customers regarding electric and natural gas utility service.Your Rights and Protections HEFPA Brochure English.pdfYour Rights and Protections HEFPA Brochure English.pdf

Your Rights and Protections HEFPA Brochure Spanish.pdfYour Rights and Protections HEFPA Brochure Spanish.pdf

DPS-LI Consumer_Assistance 2019-2020.pdfDPS-LI Consumer_Assistance 2019-2020.pdf
PSEG-Long Island Consumer Assistance
This factsheet provides information on bill payment options and financial assistance programs available to help PSEG-LI customers manage energy bills.

For additional publications for Long Island residents please follow this linkbrochure.




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