Your Rights and Consumer Protections

Your Rights & Consumer Protections

Customers of electric, natural gas, telephone, water, and cable TV service have rights, protections, and responsibilities.

The New York State Public Service Commission (Commission) expands consumer protections concerning the marketing of competitive energy services companies' (ESCOs) service offerings. For more information regarding these marketing standards for ESCOs, you can click here.

Listed below are the New York State Consolidated Laws for each of the utility services.

Electricity Rights
Natural Gas Rights
Telephone Rights
Cable Rights
Water Rights (link coming soon)
Disabled Rights
Seniors Rights
Life Support Rights
Non-Residential (Business) Rights

See other web pages in the category: Other