Your Rights and Consumer Protections


Your Rights & Consumer Protections

Customers of electric, natural gas, telephone, water, and cable TV service have rights, protections, and responsibilities.

Listed below are the New York State Consolidated Laws for each of the utility services.

Electricity Rights
Natural Gas Rights
Telephone Rights
Cable Rights
Water Rights (link coming soon)
Disabled Rights
Seniors Rights
Life Support Rights
Non-Residential (Business) Rights