Consumer Guides and Related Information

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Electric, Gas & Steam

Home Energy Fair Practices Act (HEFPA) Rules Governing the Provision of Service by Gas,  Electric, and Steam Corporations to:

• Residential Customers

Other PSC Guides:

• Meter Reading
• Energy Conservation for Apartment Dwellers
• Rules Governing the Provision of Service by Gas, Electric and Steam Corporations to
  Non-Residential Customers
• Your Rights as a Non-Residential Gas, Electric or Steam Customer

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Telephone

• Rules Governing Provision of Telephone Service to Residential Customers

PSC Guide to:

• Payphones
• Slamming
• Cramming
• Options for Telephone Consumers

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Cable

• Consumer Rights Regarding Cable Television Service

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Other Areas of Interest

• PSC Programs & Protections for Senior Citizens
• The Handbook for Utility Customers with Disabilities
• Consumer Complaint Procedures
• PSC Guide to Complaint Handling

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See other web pages in the category: Consumer Information