Frequently Asked Questions
Why was the DPS Long Island office opened?
What is LIPA and what do its operations cover?
How is the Long Island Office structured?
Julia Bovey was named Director of the new DPS Long Island office as Director of the Long Island operations. In addition to the Director and Deputy Director, the office is directly supported with onsite management and professional staff in a range of disciplines (ex. Accounts, Counsel, Engineers, Consumer Assistance Staff, Energy Efficiency).
What will staff’s responsibilities include?
What are my bill payment options?
What happens if I fall behind on my bill?
Is there help for income eligible customers?
What should I do if I experience an outage?
If I have a complaint with respect to PSEG Long Island, what should I do?
Where can I find more information regarding rates?
Please visit the rates portion of our website. (Link to internal section of website)
What is REV and how does it fit into the Long Island Electrical Grid?
Where can I find information regarding other utilities?
If I have a complaint with other utilities, what should I do?
See other web pages in the category: Long Island