DPS – Long Island

Frequently Asked Questions


Show details for Why was the DPS Long Island office opened?Why was the DPS Long Island office opened?
Hide details for What is LIPA and what do its operations cover?What is LIPA and what do its operations cover?
LIPA is a non-profit municipal electric provider. It owns the retail electric transmission and distribution system (T&D) on Long Island and provides electric service to more than 1.1 million customers in Nassau and Suffolk counties and the Rockaway Peninsula in Queens. LIPA was established by New York State in 1998 to assume the operations of the former Long Island Lighting Company. LIPA does not provide natural gas service or own any on-island generating assets.
Show details for How is the Long Island Office structured?How is the Long Island Office structured?
Show details for What will staff’s responsibilities include?What will staff’s responsibilities include?
Show details for What are my bill payment options?What are my bill payment options?
Show details for What happens if I fall behind on my bill?What happens if I fall behind on my bill?
Show details for Is there help for income eligible customers?Is there help for income eligible customers?
Show details for What should I do if I experience an outage?What should I do if I experience an outage?
Show details for If I have a complaint with respect to PSEG Long Island, what should I do?If I have a complaint with respect to PSEG Long Island, what should I do?
Show details for Where can I find more information regarding rates?Where can I find more information regarding rates?
Show details for What is REV and how does it fit into the Long Island Electrical Grid?What is REV and how does it fit into the Long Island Electrical Grid?
Show details for Where can I find information regarding other utilities?Where can I find information regarding other utilities?
Show details for If I have a complaint with other utilities, what should I do?If I have a complaint with other utilities, what should I do?




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Frequently Asked Questions updated: 03/22/2016 01:19:03 PM