DPS – Long Island

Frequently Asked Questions


Show details for Why was the DPS Long Island office opened?Why was the DPS Long Island office opened?
Show details for What is LIPA and what do its operations cover?What is LIPA and what do its operations cover?
Show details for How is the Long Island Office structured?How is the Long Island Office structured?
Hide details for What will staff’s responsibilities include?What will staff’s responsibilities include?
The purpose of the new office, which largely operates as a separate division of the Department given its extraordinary focus, is to oversee the core utility operations of LIPA and PSEG Long Island. The new office strives to maximize accountability and transparency on all matters related to electrical service on Long Island, including during times of inclement weather.
Show details for What are my bill payment options?What are my bill payment options?
Show details for What happens if I fall behind on my bill?What happens if I fall behind on my bill?
Show details for Is there help for income eligible customers?Is there help for income eligible customers?
Show details for What should I do if I experience an outage?What should I do if I experience an outage?
Show details for If I have a complaint with respect to PSEG Long Island, what should I do?If I have a complaint with respect to PSEG Long Island, what should I do?
Show details for Where can I find more information regarding rates?Where can I find more information regarding rates?
Show details for What is REV and how does it fit into the Long Island Electrical Grid?What is REV and how does it fit into the Long Island Electrical Grid?
Show details for Where can I find information regarding other utilities?Where can I find information regarding other utilities?
Show details for If I have a complaint with other utilities, what should I do?If I have a complaint with other utilities, what should I do?




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Frequently Asked Questions updated: 03/22/2016 01:19:03 PM