Frequently Asked Questions
Why was the DPS Long Island office opened?
What is LIPA and what do its operations cover?
How is the Long Island Office structured?
What will staff’s responsibilities include?
What are my bill payment options?
PSEG Long Island currently offers two programs to help customers budget for and pay their bills. Budget Billing is a balanced billing plan provides equal monthly payments. The plan helps even out bills that are high in one season and low in another so that your charges remain the same throughout the year. The payment plan does not reduce your overall energy bill for the year, but does help you manage your budget. Deferred Payment Agreement is a payment agreement to assist customers who have fallen behind on their bills and cannot pay in full. PSEG Long Island can work with you to develop a plan to pay outstanding charges over a specified period of time. The length of the agreement and the amount of each monthly payment will be decided between you and PSEG Long Island based on your ability to pay.
What happens if I fall behind on my bill?
Is there help for income eligible customers?
What should I do if I experience an outage?
If I have a complaint with respect to PSEG Long Island, what should I do?
Where can I find more information regarding rates?
What is REV and how does it fit into the Long Island Electrical Grid?
Where can I find information regarding other utilities?
If I have a complaint with other utilities, what should I do?
See other web pages in the category: Long Island