Department of Public Service

Telecommunications Outage Reporting - Overview

New York State's ability to respond to emergencies such as blackouts, damaging storms or other utility failures, is most effective when it is based upon the best possible, real-time information. A critically important way that telecommunications service providers assist in the state's overall effort is through the provision of information related to major service outages. The Department of Public Service provides a vital link between the State's emergency response community and telecommunications service providers in monitoring the status of these networks and infrastructure.