DPS – Long Island

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The deadline to apply for both Regular and Emergency HEAP benefits has been extended until June 30, 2020.

Visit http://otda.ny.gov/programs/heap/ or contact your local Department of Social Services Office or the NYS Home Energy Assistance Program (HEAP) Hotline at 1-800-342-3009 or Nassau County HEAP contact at DSS Phone: (516) 227- 8519 or (516) 573-8626 (After Hours), Suffolk County HEAP contact at DSS Phone: (631) 853-8825 or (631) 854-9100 (After Hours). Additional information regarding the HEAP program can be found at the mybenefits website.

*Additionally, effective April 24, 2020, a third Emergency benefit will be available to eligible households experiencing a crisis or life-threatening heat or heat-related energy emergency. Contact your local HEAP office for more information.

Important Dates about the HEAP
Regular Benefit:November 12, 2019 through March 16, 2020 or until funding is exhausted: Extended through June 30, 2020.
Emergency Benefit:*January 2, 2020 and will close March 16, 2020: Extended through June 30, 2020.
Heating Repair Replacement & Heating Clean and Tune: November 4, 2019 through September 30, 2020


Brochures

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Electric and Natural Gas Safety Tips

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Electric Service on Long Island

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Guide to Filing a Complaint

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Household Electricity and Energy Saving Tips

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How to Reach the Department of Public Service

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Save Money on Your Phone Bills

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Take a Chill Out of your Winter Bills

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Utility Service Interruptions

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Your Rights and Protections

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Folletos en Español

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Ahorre Dinero en su Factura Telefónica

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Cómo contactar el Departamento de Servicios Publicos de Nueva York

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Consejos De Seguridad Sobre La Electricidad y El Gas Natural

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Guia Para El Procesamiento de Quejas Sobre su Servicio Público

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Interrupciones Del Servicio Publico

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Manejo del Consumo de Energia Durante el Invierno

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Sus Derechos y Protecciones

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Uso De Electricidad En El Hogar Y Consejos Para Ahorrar Energia

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Fact Sheets

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Comprehensive and Regular Management and Operations Audit of LIPA-PSEG LI Fact Sheet

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Consumer Assistance Fact Sheet

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Energy Saving Strategies for your Business Fact Sheet

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Setting Electric Rates

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Tree Trimming Q & A

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Publications updated: 05/29/2020 07:21:23 PM