Frequently Asked Questions
Why was the DPS Long Island office opened?
What is LIPA and what do its operations cover?
How is the Long Island Office structured?
What will staff’s responsibilities include?
The purpose of the new office, which largely operates as a separate division of the Department given its extraordinary focus, is to oversee the core utility operations of LIPA and PSEG Long Island. The new office strives to maximize accountability and transparency on all matters related to electrical service on Long Island, including during times of inclement weather.
What are my bill payment options?
What happens if I fall behind on my bill?
Is there help for income eligible customers?
What should I do if I experience an outage?
If I have a complaint with respect to PSEG Long Island, what should I do?
Where can I find more information regarding rates?
What is REV and how does it fit into the Long Island Electrical Grid?
Where can I find information regarding other utilities?
If I have a complaint with other utilities, what should I do?
See other web pages in the category: Long Island