DPS – Long Island

Frequently Asked Questions


Show details for Why was the DPS Long Island office opened?Why was the DPS Long Island office opened?
Show details for What is LIPA and what do its operations cover?What is LIPA and what do its operations cover?
Show details for How is the Long Island Office structured?How is the Long Island Office structured?
Show details for What will staff’s responsibilities include?What will staff’s responsibilities include?
Hide details for What are my bill payment options?What are my bill payment options?
PSEG Long Island currently offers two programs to help customers budget for and pay their bills. Budget Billing is a balanced billing plan provides equal monthly payments. The plan helps even out bills that are high in one season and low in another so that your charges remain the same throughout the year. The payment plan does not reduce your overall energy bill for the year, but does help you manage your budget. Deferred Payment Agreement is a payment agreement to assist customers who have fallen behind on their bills and cannot pay in full. PSEG Long Island can work with you to develop a plan to pay outstanding charges over a specified period of time. The length of the agreement and the amount of each monthly payment will be decided between you and PSEG Long Island based on your ability to pay.
Show details for What happens if I fall behind on my bill?What happens if I fall behind on my bill?
Show details for Is there help for income eligible customers?Is there help for income eligible customers?
Show details for What should I do if I experience an outage?What should I do if I experience an outage?
Show details for If I have a complaint with respect to PSEG Long Island, what should I do?If I have a complaint with respect to PSEG Long Island, what should I do?
Show details for Where can I find more information regarding rates?Where can I find more information regarding rates?
Show details for What is REV and how does it fit into the Long Island Electrical Grid?What is REV and how does it fit into the Long Island Electrical Grid?
Show details for Where can I find information regarding other utilities?Where can I find information regarding other utilities?
Show details for If I have a complaint with other utilities, what should I do?If I have a complaint with other utilities, what should I do?




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Frequently Asked Questions updated: 03/22/2016 01:19:03 PM