The New York State Public Service Commission will be commencing a review of utilities performance in response to the Nor’easter that swept through large portions of New York on October 29, 2011.
Due to the extended length of outages (i.e., more than 3 days), Commission regulation 16 NYCRR Part 105
, Electric Utility Emergency Plan, requires the electric utilities to perform an internal performance review and submit their finds to the Commission within 60 days following the completion of service restoration. Reports concerning response to the October Nor’easter will be due in January.
Staff will be performing its review to determine if the utilities responded appropriately, and to identify whether improvements can be made from the “lessons learned” during the event. Staff’s assessment of the electric utilities’ performance in responding to these storms will be based on a combination of factors, including: a thorough review of the self-assessment reports filed by the electric utilities, as required by the Commission’s regulations, discussions and interviews with public officials, evaluation of complaint data filed with the Commission’s Office of Consumer Services, and public comments.
Public comments can be submitted via the Commission’s toll-free Opinion Line at 1-800-335-2120; the Internet at Secretary@dps.ny.gov
; or by mail to Honorable Kathleen H. Burgess, Secretary, New York State Public Service Commission, Three Empire State Plaza, Albany, New York 12223; or by using the comment form below. Please mention Case 11-M-0595 in your comments.
Staff’s assessment, when issued, may be obtained by by using this link
. Also, staff’s assessment, when available, may be obtained from the Commission’s Files Office, 14th floor, Three Empire State Plaza, Albany, NY 12223 (518-474-2500).
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