New York State Department of Public Service
Office of Consumer Services
Three Empire State Plaza
Albany, NY 12223-1350
Toll Free: 800-342-3377 Fax: 518-472-8502


Please contact your service provider before filing your complaint with the New York State Department of Public Service.

Issues pertaining to Cellular Telephone, Satellite Television, Internet, Home Heating Oil, and Propane should be directed to the NYS Attorney General.

If you have a complaint concerning long distance telephone calls made to locations outside New York State you should contact the Federal Communications Commission.

If you have a complaint concerning your Water Service and you receive water from your Municipality, you should contact your Municipality directly. The Public Service Commission does not have jurisdiction over Municipal Water Authorities.




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