Show instructions for filing a complaint...
Instructions for filing a complaintIn order to file a new complaint, you must click on 'Click Here File A New Complaint' in the blue box above. A complaint form will be displayed. You must provide information in all cells denoted with an asterisk (*).
The first section of the form will collect your contact information and the second section will collect details about your utility complaint. Once you complete both sections, your complaint information will be re-displayed allowing you to verify/correct the information. After verifying/correcting the information, you may also choose to upload a document containing supplemental information pertinent to your complaint.
If you are submitting a petition, containing 25 or more signatures, the petition should be uploaded. If you have several documents it is suggested that you join them into a single PDF document and upload the PDF document.