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Consumer Complaint Determinations
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10/09/1990
File Size: 12517
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"REHEARING. Prior Commission Determination affirmed. New evidence about the Co's operating procedures are found not to support the custmer's position. The term ""customer requirements"" in the tariff refer to a customer's recorded demand or the estimate of what recorded demand might be, and not to the customer's connected load."

05/14/1990
File Size: 27616
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"Service Classification Assignment. Interest on Overpayment. Generic Issue. Comm Determ directing differing refunds for complaining and non-complaining Nursing Homes to rectify inconsistent service classification assignment was modified to require the same refund for both groups: six years from the earliest date when the utility knew or should have known of problem, plus interest at deposit rate."


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