Managing Utility Costs

Whether you own your own home or rent an apartment, there are steps you can take to control your energy use and manage your energy bills. This page provides information on controlling your energy costs - including simple no-cost or low-cost measures to cut your energy use.

Consumer Protections

New York State Public Service Law provides temporary protections against utility shutoffs during the COVID-19 pandemic. Please follow this link COVID-19 Moratorium on Utility and Municipal Shutoffs to learn more.

Conserve Energy

Your energy costs are made up of two factors: the cost of the energy product and the amount of the energy you use. No matter where prices go or what the season is like, you can make the most of your energy dollars by taking basic steps to reduce your usage. The less energy you use in your home, the more you will save.

Energy Saving Tips:

  • Insulating your home
  • Sealing air leaks around windows, doors and foundations
  • Adjusting your thermostat settings
  • Following other simple and affordable steps outlined in our Tips for Efficiency checklist.

Energy Efficiency Programs

In addition to low-cost or no-cost steps you can do yourself, there are programs available through several government agencies and New York's major energy utilities to make energy efficiency improvements to your home or business. These improvements will help lower your energy use and make energy bills more affordable. There are also programs to help low income customers with energy efficiency solutions. For details about their programs, contact:

  • NYS Energy Research and Development Authority (NYSERDA) offers financial assistance and energy efficiency improvement programs. Call 1-866 NYSERDA (1-866-697-3732) or visit
  • NYS Homes and Community Renewal (NYSHCR) oversees the New York’s Weatherization Assistance Program. Call 518-474-5700 or visit

Home Energy Assessment

One of the things that you can do to control your bill is to find out where you are losing energy and money. You can conduct an energy audit of your home or apartment that will help show where problems exist and how they can be corrected.

  • Professional Assessments: New York State agencies and some utilities offer home energy assessments at little to no cost. A licensed contractor will come to your home and evaluate your lighting, heating, cooling equipment and appliances, and offer energy-saving recommendations. With some programs the contractor will install energy-saving items at no charge, including LED bulbs, smart power strips and more.
  • New York Statewide Programs: Visit NYSERDA’s website at
  • Utility Programs: Contact your utility to see if it offers a home energy assessment.
  • NYS Electric and Natural Gas Utilities offer a variety of energy efficiency programs to help their customers reduce their energy use. Contact your utility and ask about its available programs.
  • Do-It-Yourself Assessments: There are many do-it-yourself audits available on-line, such as the US Department of Energy’s on-line Energy-and Cost- Savings Calculators to identify ways to save energy in your home. You can also conduct a do it yourself energy audit.

Consider Bill Payment Assistance Programs

You or someone you know may need financial help with your energy costs. Various bill payment options and financial assistance programs are available.

Click here to find out more about the Energy Affordability & Electric and Gas Bill Relief Program

Payment Options

Contact your utility to learn more about their payment assistance programs including:

  • Budget Plans - which provide equal monthly payments.
  • Deferred Payment Agreements - which may be available if you have fallen behind on your bill and cannot pay in full.
Utility Companies Energy Assistance/ Energy Efficiency Programs website links:
Central Hudson
Con Edison
Corning Natural Gas Corporation
St Lawrence Gas (now Liberty Utilities)
National Fuel Gas Distribution Corporation
National Grid
- Long Island (including the Rockaway Peninsula)
- Metro (Brooklyn, Queens, Staten Island)
- Upstate
New York State Electric & Gas
Orange & Rockland
PSEG – Long Island
Rochester Gas & Electric
Financial Assistance Programs
Federal and local programs are available to help consumers with their energy costs from the following sources:

Government-sponsored programs: Contact your county's Department of Social Services or Office for Aging to learn about assistance programs such as the Home Energy Assistance Program (HEAP), a federally funded program that provides grants to help low-income consumers pay for their energy costs. Additional information regarding the HEAP program and eligibility can be found at the HEAP website or visit myBenefits website to prescreen and apply for programs you may be eligible for.

Important HEAP Dates
    • Regular Benefit component opens November 1, 2022 and is scheduled to operate through March 15, 2023.
    • Emergency component opens January 3, 2023 and will operate through March 15, 2023.
    • Heating Equipment Repair and Replacement component opens October 1, 2021 and is scheduled to operate through September 30, 2022.
    • Clean and Tune benefit opens October 3, 2022 and will operate through September 29, 2023.
    • Cooling Assistance component opens May 1, 2023 and is scheduled to operate through August 31, 2023.

All benefit component dates may be shortened or extended depending on demand and available funding.

See other web pages in the category: Other

See other web pages in the category: Consumer Assistance