Information for Seniors:
This page provides information for Seniors regarding the follow:
- utility programs and services
- senior-related publications
- ways to reduce your utility costs
- who to contact for more information on senior-related services and programs
Government Agencies:
Agency | Telephone Number | Website |
NYS Public Service Commission | HELPLINE (complaints/inquiries on service or billing)
1-800-342-3377
HOTLINE (electric or gas shutoffs):
1-800-342-3355
Consumer Information:
1-888-AskPSC1
(1-888-275-7721) | www.dps.ny.gov |
NYS Attorney General | Consumer Helpline:
1-800-771-7755 | www.ag.ny.gov |
Department of State
Division of Consumer Protection | Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220
"Do Not Call Registry":
1-888-382-1222 | www.dos.ny.gov/consumerprotection/
www.donotcall.gov |
Office of Temporary and Disability Assistance (OTDA) | For information on food stamps, Home Energy Assistance Programs, etc.:
1-800-342-3009 | www.otda.ny.gov |
NYS Energy Research & Development Authority (NYSERDA) | (518) 862-1090
1-866-NYSERDA | www.nyserda.ny.gov |
NYS Office for the Aging | NY Connects:
1-800-342-9871 | www.aging.ny.gov |
Federal Communications Commission | 1-866-225-5322 | www.fcc.gov |
NYS County Office for the Aging | Consult your phone book under Government Listing or visit the NYS Office for the Aging website for a list of county offices | www.aging.ny.gov |
County Social Services | Consult your phone book under Government Listing, County Offices, Social Services Department |  |
Utility Customer Service:
Utility* | Telephone Number | Web Address |
Central Hudson Gas & Electric | 1-800-527-2714 | www.centralhudson.com |
Consolidated Edison | 1-800-752-6633 | www.coned.com |
Corning Natural Gas Corporation | 1-607-936-3755 | www.corninggas.com |
Enbridge St. Lawrence Gas | 1-800-673-3301 | www.stlawrencegas.com |
National Fuel Gas Distribution Corp. | 1-800-365-3234 | www.nationalfuelgas.com |
National Grid
Upstate
Metro (formerly KeySpan Energy Delivery)
Long Island (formerly KeySpan Energy Delivery)
(for calls outside the territory) | 1-800-642-4272
1-718-643-4050
1-800-930-5003
1-631-755-6200 | www.nationalgridus.com |
New York State Electric and Gas | 1-800-572-1111 | www.nyseg.com |
Orange and Rockland | 1-877-434-4100 | www.oru.com |
Rochester Gas and Electric | 1-800-743-2110 | www.rge.com |
* Check your local telephone book for telecommunication companies' customer service numbers.
PSC Publications for Seniors:
PSC Programs & Protections for Senior Citizens
Handbook for Utility Consumers With Disabilities
PSC guide to Cramming
PSC guide to Slamming
See other web pages in the category:
Information