Prepare your Home for the Summer Heat
Energy Supply and Reliability
Price Outlook and Bill Management
This page includes information on the 2022 summer forecast and the resources available to help consumers manage their energy usage and related bills, consumer protections, and tips for staying safe this summer season. Copies of summer preparedness materials are available on the DPS Summer Publications 2022 page.
These days, the news is full of stories about energy. Whether it’s gasoline, fuel oil, natural gas, or electricity, the forces of supply and demand are having an impact on the commodities that are important to all of us.
The following information will help you learn more about New York’s summer electric supply situation — what’s happening and why. It will give you an understanding of New York’s electricity needs, how you can control your electric costs, and the steps that are taken to ensure the reliability of the electric system.
What to Expect
On a statewide basis, the New York Independent System Operator (NYISO) forecasts that New York should have enough electricity to meet demand for the period from June through September. The NYISO projects that New York’s peak demand will be 31,765 megawatts (MW). A review of the electric system and utility preparedness indicates that New York will have 41,049 MW worth of capacity resources which will meet summer peak demand and provide a cushion in case of severe hot weather.
On an extremely hot day -- when electricity usage is at its peak -- New York's electric utilities may take special steps to maintain the reliability of the state's electrical system.
Issue an "energy alert" and public appeals to residential customers to voluntarily reduce energy use.
Contact large business customers directly to request they reduce their consumption.
Activate demand reduction programs for large customers.
If they need to reduce usage continues, utilities may:
Institute electric voltage reductions.
Request assistance from neighboring electric systems
Cut electricity supplies to customers in certain areas.
Energy Pricing and Bill Management
Summer Pricing Outlook
In general, energy bills are expected to be about 12% higher on average than last summer. On a statewide average basis, a typical residential customer that uses 600 kWh of electricity per month is expected to pay about $50 per month for supply. Full service residential supply bills will vary from this estimate based on the customer's location and utility.
Bill costs will also depend on the actual, rather than estimated, energy prices. The commodity price of electricity or natural gas rises and falls based on many factors, including weather, the balance between supply and demand, and the current global unrest. When there is a widespread and prolonged heat spell, overall demand for energy increases, which puts upward pressure on prices. Any change in the cost of supply can have a significant impact on the overall energy bill.
Manage Your Energy Bills
An energy bill consists of two parts: delivery and supply. The delivery charge is the cost to transport the energy to you throughout the utility’s system. This fee is regulated by the NYS Public Service Commission. The supply charge is the cost of the electricity or natural gas commodity itself. The supply price is determined in a competitive marketplace and is not controlled by the Commission or the utilities and. The utilities do not make a profit from the supply charge.
Your energy bill depends on how much electricity or natural gas you use and the rate you are paying. In general, the more energy you use, the higher your bill will be. The price you pay for electricity generally depends on your supplier’s cost to buy that electricity. If the underlying cost of fuel used to generate electricity — like oil or natural gas — increases, the price of your electricity may increase.
Whether you own your own home or rent an apartment, there are steps you can take to control your energy use and manage your energy bills. Read below for information on bill payment options and financial assistance programs. This information is also available to download by clicking the Consumer Assistance Fact Sheet.
Bill Payment Programs:
You or someone you know may need financial help with your energy costs. Various bill payment options and financial assistance programs are available.
Payment Options: Budget Plans- which provide equal monthly payments.
Deferred Payment Agreement- which may be available if you have fallen behind on your bill and cannot pay in full.
Financial Assistance Programs: Federal and local programs are available to help consumers with their energy costs from the following sources: Government-sponsored programs: Contact your county's Department of Social Services or Office for the Aging to learn about assistance programs.
Home Energy Assistance Program (HEAP): a federally funded program that provides grants to help low-income consumers pay for their energy costs. Additional information regarding the HEAP program and eligibility can be found at the HEAP website or visit myBenefits website. The Consumer Assistance factsheet provides income eligibility information, as well as a more detailed description of each program benefit.
HEAP Benefits and Important Dates:
o Regular Benefit component opened October 1, 2021 and is scheduled to operate through March 15, 2022.
o Regular Arrears Supplement component opened September 22, 2021.
o Emergency Benefit Component Extension component will operate through COB August 31, 2022.
o Third Emergency Benefit component opened May 2, 2022 and will operate through August 31, 2022.
o Heating Equipment Repair and Replacement component opened October 1, 2021 and is scheduled to operate through September 30, 2022.
o Clean and Tune benefit opens October 1, 2021 and will operate through September 30, 2022.
o Cooling Assistance component opens May 2, 2022 and is scheduled to operate through August 31, 2022.
Note: benefit dates may be shortened or extended depending on demand and available funding.
- Low Income Household Water Assistance Program (LIHWAP): is a drinking water and wastewater emergency assistance program funded through new federal resources. Benefits are based on the amount of unpaid water and wastewater bills owed by applicants. This assistance is targeted at low-income households and income guidelines will mirror that of HEAP. Information regarding LIHWAP can be found by visiting otda.ny.gov/LIHWAP.
- Affordable Connectivity Program (ACP): is a federal program that provides low income families up to $30 a month towards the cost of broadband internet service. Information regarding ACP benefits and eligibility can be found by visiting ACPBenefit.org or calling 877-384-257
Community-based Service Programs: Service organizations and local community agencies provide financial aid, counseling services and assistance with utility emergencies. Contact organizations like the American Red Cross (800-733-2767), Salvation Army (800-728-7825), and United Way (2-1-1 or 888-774-7633) to learn more.
Utility Sponsored Programs: Service organizations and local community agencies provide financial aid, counseling services and assistance with utility emergencies. Contact organizations like the American Red Cross (800-733-2767), Salvation Army (800-728-7825), and United Way (2-1-1 or 888-774-7633) to learn more.
If there Not
you should make every effort to reduce your electricity use. Turn off all
Cool Ideas for saving energy:
using fans more and air conditioners less will keep you cool while reducing your electricity bill
if you use your air conditioner, set it at 78 degrees or higher to save on your cooling cost
use a programmable thermostat on your air conditioning and a timer on your pool filter
close drapes, windows and doors during the day to block out heat from the sunlight
opt for LED light bulbs
Energy Efficiency Programs: In addition to low-cost or no-cost steps you can do yourself, there are programs available through several government agencies and New York's major energy utilities to make energy efficiency improvements to your home or business. These improvements will help lower your energy use and make energy bills more affordable. There are also programs to help low income customers with energy efficiency solutions. For details about their programs, contact:NYS Energy Research and Development Authority (NYSERDA) offers financial assistance and energy efficiency improvement programs. Call 1-866 NYSERDA (1-866-697-3732) or visit www.nyserda.ny.gov.
NYS Homes and Community Renewal (NYSHCR) oversees the New York’s Weatherization Assistance Program. Call 518-474-5700 or visit www.hcr.ny.gov/weatherization
Home Energy Assessment: One of the things that you can do to control your bill is to find out where you are losing energy and money. You can conduct an energy audit of your home or apartment that will help show where problems exist and how they can be corrected.
Professional Assessments: New York State agencies and some utilities offer home energy assessments at little to no cost. A licensed contractor will come to your home and evaluate your lighting, heating, cooling equipment and appliances, and offer energy-saving recommendations. With some programs the contractor will install energy-saving items at no charge, including LED bulbs, smart power strips and more.
New York Statewide Programs: Visit NYSERDA’s website at www.nyserda.ny.gov.
Utility Programs: Contact your utility to see if it offers a home energy assessment.
NYS Electric and Natural Gas Utilities offer a variety of energy efficiency programs to help their customers reduce their energy use. Contact your utility and ask about its available programs.
Do-It-Yourself Assessments: There are many do-it-yourself audits available on-line, such as the US Department of Energy’s on-line Energy-and Cost- Savings Calculators to identify ways to save energy in your home. You can also conduct a do it yourself energy audit.
WHAT YOU SHOULD DO
By using electricity wisely you can conserve energy. Using less electricity will help ensure that there will be an adequate supply for everyone and can help lower your bills
- Use major home appliances (washers, dryers, dishwashers, etc.) early or late in the day.
- Turn off your air conditioner when you leave home; set the thermostat at 78 degrees or run it on "low."
- Use an electric fan to bring in the cool air from outside during the morning and evening. Fans use much less electricity than air conditioners.
- Close curtains or blinds during the day to block out the heat from the sunlight.
- Shop for the EnergyStar symbol for energy efficiency when you are in the market for a new air conditioner or any major appliance.
Protect Your Appliances
Using dedicated surge protectors can help protect your appliances from power surges. In the event of a power outage or voltage reduction, make sure you do the following:
- Disconnect sensitive electronic appliances such as your personal computer, VCR, TV, microwave, and stereo.
- Turn off other appliances that were on. This prevents blowing fuses or tripping circuit breakers when the power does come back on.
To protect your health and safety in the event of a storm, accident, or other situation that causes your electricity to go out, consider the following steps:
- Check to see if your neighbor has power.
- Call to notify your utility of the outage.
- Keep a battery-operated radio and flashlight on hand, as well as a supply of batteries.
- Have at least one telephone available in your hands that does not require household electricity to operate.
- Keep refrigerator and freezer doors closed as much as possible. Food will not spoil for six to nine hours in a refrigerator without electricity. Frozen foods will keep about 24 hours
- Register special needs customers with their utility so they will receive priority attention.
Follow all safety precautions for operating portable generators.
Utility Companies Energy Assistance/ Energy Efficiency Programs website links:
Descarge el PDF
Guide to Filing a Complaint
Guia Para El Procesamiento de Quejas Sobre su Servicio Público
Household Electricity and
Energy Saving Tips
PDF Uso De Electricidad En El Hogar Y Consejos Para Ahorrar Energia
Take a Chill Out of your Winter Bills
PDF Manejo del Consumo de Energia Durante el Invierno
Utility Service Interruptions
PDF Interrupciones Del Servicio Publico
Your Rights and Protections
PDF Sus Derechos y Protecciones
The brochures are also available in a printable/digital format in the following languages:
See other web pages in the category: Other