This section has information about types of telephone service, shopping for telephone service, telephone companies regulated by the PSC, Rights and Protections for telephone customers, telephone travel tips, area codes, and future changes in the telecommunications world.
Commission Cases and Proceedings:
New and Noteworthy:
Consumer Guide to Telephone Service
Provides consumers with important information to make informed decisions when choosing among the various types of telecommunications service providers, such as traditional telephone service, wireless, cable, and internet.
Information on emergency telephone service for traditional wireline, wireless, cable-based and internet-based Voice over the Internet Protocol (VoIP).
Consumer Assistance and Protections:
Save money on your phone bills - Lifeline Discounted Telephone Service
Lifeline Brochure 5 Rebrand English WEB final 8-21-15.pdf
- A link to information about Captel telephones
Consumer Guide to Cramming
Consumer Guide to Slamming
Follow this link - For information regarding the 518 Area Code Relief Case 16-C-0297