COVID-19 Moratorium on Utility and Municipal Shutoffs


The moratorium on utility service shutoffs during the COVID-19 state of emergency ended on December 21, 2021. However, New York State is offering financial assistance and consumer protections to assist customers maintain their utility service and pay down their arrears.

If you are behind on your utility bill or received a disconnection notice, there are immediate steps you can take to protect your utility service:

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