If you need assistance, please call our Public Affairs Office at: (518) 474-7080.
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Public Affairs Office
Public and Media Phone Number
Fax Number | 518-474-7080
518-474-0421 |
File Room (Albany)
Public Phone Number
Fax Number | 518-474-2500
518-474-9842 |
New York City Offices
Public Phone Number
Fax Number | 212-417-2378
212-417-3169 |
Consumer Complaints
Public Phone Number
Fax Numbers | 1-800-342-3377
518-486-7868 |
Toll Free Hotlines |
| Gas, Electric Shutoff | 1-800-342-3355 |
| Service, billing complaints re: Gas, Electric & Phone | 1-800-342-3377 |
| Cable TV Complaints | 1-800-342-3377 |
Energy Service Company (ESCO) Complaints
(complaints about competition in the energy industry) | 1-888-697-7728 |
| HEAP grants for people aged 60+ | 1-800-342-9871 |
| HEAP grants for NYC | 1-800-692-0557 |
| NOTE: Consumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711. |
Agency Directory
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| Executive Offices | John Howard,
CEO and Chair | 518-474-2523 |
Thomas Congdon,
Executive Deputy | 518-474-2523 |
Michelle L. Phillips,
Secretary to the Commission | 518-474-6530 |
Robert Rosenthal,
General Counsel | 518-474-2510 |
Rory Lancman,
Special Counsel for Ratepayer Protection | 518-474-7080 |
James A. Denn,
Director of Public Affairs | 518-474-7080 |
| NYC Executive Offices | 212-417-3168 |
| Long Island Office | Guy Mazza,
Director | 516-490-2345 |
| Accounting, Audits, and Finance | Jeff Hogan,
Acting Director | 518-474-4508 |
| Administration | Donald Duvall,
Director | 518-474-2508 |
| Consumer Services | Bruce Alch,
Acting Director | 212-837-7244 |
| Office of Resilience and Emergency Preparedness | Kevin Wisely,
Director | 518-486-2899 |
| Enterprise Risk Management | David Bell,
Director | 518-474-1721 |
| Hearings & Alternative Dispute Resolution | Dakin Lecakes,
Chief Administrative Law Judge | 518-486-5802 |
| Markets and Innovation | Marco Padula,
Director | 518-473-1714 |
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| Telecommunications | Debra LaBelle,
Director | 518-474-1668 |
| Office of Electric, Gas & Water | Tammy Mitchell,
Director | 518-486-2483 |
See other web pages in the category:
About the PSC