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Department of Public Service

2011 Storm Review

    In the event of extended length of outages (i.e., more than 3 days), Commission regulation 16 NYCRR Part 105, Electric Utility Emergency Plan, requires the electric utilities to perform an internal performance review and submit their findings to the Commission within 60 days following the completion of service restoration.

    Staff will be performing its review to determine if the utilities responded appropriately, and to identify whether improvements can be made from the “lessons learned” during the event.

    Staff’s assessment of the electric utilities’ performance in responding to these storms will be based on a combination of factors, including: a thorough review of the self-assessment reports filed by the electric utilities, as required by the Commission’s regulations, discussions and interviews with public officials, evaluation of complaint data filed with the Commission’s Office of Consumer Services, and public comments.

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