Telecommunications Certification Process & Report Filing Requirements

Cable TV Information

Cable Franchising – Franchising Fees
Cable Franchising – Franchising Competing Providers

Telecommunications Tariffs

Basic Telecommunications Services List

Detariffing Non-Basic Retail Telecommunications Services

Telecommunications Taxes and Surcharges

Expedited Dispute Resolution (EDR) Guidelines

Notable Topics

Case 16-M-0330 – Wireless Pole Attachment Proceeding

Case 20-C-0267 - Frontier Restructuring Proceeding/Service Quality Improvements

Matter 20-01633 - Tropical Storm Isaias Investigation

Case 15-M-0742 – State Universal Fund Proceeding

Case 20-C-0314 – Petitions of Wireless Carriers Pursuant to Public Service Law 92-h to Participate in the New York State Targeted Accessibility Fund and for Establishment of Distribution.

Case 15-M-0388 – Charter and Time Warner Cable Merger

Area Code Map for New York State

Dial 711 - New York Relay Service (Communication with people who are hearing, deaf, deafblind, hard of hearing or who have a speech disability.)

Case 05-C-0616 – Proceeding Related to Intermodal Telecommunications Competition In New York

2014 Study on the State of Telecommunications in New York

Annual Telephone Service Quality Proceedings
2020 – Case 20-C-0193
2019 – Case 19-C-0286
2018 – Case 18-C-0219
2017 – Case 17-C-0185
2016 – Case 16-C-0235

Verizon NY Service Quality Proceedings
Case 10-C-0202 – Service Quality Improvement Plan
Case 16-C-0122 – Adequacy of Verizon Retail Service Quality Processes and Programs – with Improvement Plan

Retail Basic Telephone Service Standards

Guidelines for Measuring Basic Service Quality

Competitive Carrier Market Exit and Customer Migration Issues
Telecommunications Carrier Interconnection Agreements

Telecommunications Resources

Federal Communications Commission
Universal Service Administrative Company (USAC)
Targeted Accessibility Fund of New York, Inc. (TAF)

Public and media-related questions should be directed to the Public Affairs Office at 518-474-7080.