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Department of Public Service

Phone Book - Directory Listing


If you need assistance, please call our Public Affairs Office at: (518) 474-7080.
Contact Numbers
Public Affairs Office
ááááPublic and Media Phone Number
ááááFax Number
518-474-7080
518-474-0421
File Room (Albany)
ááááPublic Phone Number
ááááFax Number
518-474-2500
518-474-9842
New York City Officesá
ááááPublic Phone Number
ááááFax Number
212-417-2378
212-417-3169
Consumer Complaints
ááááPublic Phone Number
ááááFax Numbers
1-800-342-3377
518-486-7868
Toll Free Hotlines
Gas, Electric Shutoff
1-800-342-3355
Service, billing complaints re:á Gas, Electric & Phone
1-800-342-3377
Cable TV Complaints
1-800-342-3377
Energy Service Company (ESCO) Complaintsáá
á (complaints about competition in the energy industry)á
1-888-697-7728
HEAP grants for people aged 60+
1-800-342-9871á
HEAP grants for NYC
1-800-692-0557
NOTE:ááConsumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711.


Agency Directory
Executive OfficesRory M. Christian,
CEO and Chair
518-474-2523
Thomas Congdon,
Executive Deputy
518-474-2523
Jessica Waldorf,
Chief of Staff & Director of Policy Implementation
518-474-4520
Michelle L. Phillips,
Secretary to the Commission
518-474-6530
Robert Rosenthal,
General Counsel
518-474-2510
James A. Denn,
Director of Public Affairs
518-474-7080
NYC Executive Offices
212-417-3168
Long Island OfficeCarrie Gallagher,
Director
516-490-2345
Accounting, Audits, and FinanceJeff Hogan,
Acting Director
518-474-4508
AdministrationDonald Duvall,
Director
518-474-2508
Consumer ServicesBruce Alch,
Acting Director
212-837-7244
Office of Resilience and Emergency PreparednessKevin Wisely,
Director
518-486-2899
Enterprise Risk ManagementDavid Bell,
Director
518-474-1721
Hearings & Alternative Dispute ResolutionDakin Lecakes,
Chief Administrative Law Judge
518-486-5802
Markets and InnovationMarco Padula,
Director
518-473-1714
TelecommunicationsDebra LaBelle,
Director
518-474-1668
Office of Electric, Gas & WaterTammy Mitchell,
Director
518-486-2483
Office of Markets and Regulatory EconomicsWarren Myers,
Director
518-474-1721



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