|The Department assists consumers with service and billing issues regarding electric, natural gas, steam, telephone, cable tv and water utilities.|
- If you have a complaint concerning Cellular Telephone, Satellite Television, Internet, Home Heating Oil, and Propane you should contact the NYS Attorney General.
- If you have a complaint concerning long distance telephone calls made to locations outside of New York State you should contact the Federal Communications Commission
- If you have a complaint concerning your Water Service and you receive water from your Municipality, you should contact your Municipality directly. The Public Service Commission does not have jurisdiction over Municipal Water Authorities.